Chris Perry, VP of Sales at Apperio, joins the PERSUIT Podcast to unpack why accruals are such a persistent challenge in legal ops—and how to fix them.
From inaccurate estimates to strained client–firm communication, accruals impact far more than just finance. Key takeaways:
- Why hourly billing makes accruals inherently messy
- The pitfalls of relying on law firm estimates
- How Apperio uses actual unbilled data to improve accuracy
- The role of clear communication and expectation setting
- Why value-based pricing could be a game changer
Listen in to learn how to rethink your accruals process.