Demystifying Legal Accruals with Chris Perry of Apperio

Chris Perry, VP of Sales at Apperio, joins the PERSUIT Podcast to unpack why accruals are such a persistent challenge in legal ops—and how to fix them.

From inaccurate estimates to strained client–firm communication, accruals impact far more than just finance. Key takeaways:

  • Why hourly billing makes accruals inherently messy
  • The pitfalls of relying on law firm estimates
  • How Apperio uses actual unbilled data to improve accuracy
  • The role of clear communication and expectation setting
  • Why value-based pricing could be a game changer

Listen in to learn how to rethink your accruals process.
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